Method Community

Today all of a sudden when creating a new invoice the field that shows whether a item is taxable or not has disappeared and tax is not being added to the invoice which is being sent to the customer without tax!

This is tremendously impacting our operations and workflow, please help

We are looking into this and will get back to you as soon as we have an update.  Thanks for your patience.

The sales tax codes are now restored.  Please give it a try and let us know if you have any further questions or problems.  Thanks again for your patience.

working now thanks. what was the problem?

Your tax codes were set to inactive. We have activated them for you, but we are still investigating what has caused them to become inactive in the first place. I'll let you know when we find out more.