Method Community

Hello again, so now my admin station running method looks like its running a Full Sync.

This is the second time i've seen it do that within four hours. Neither I or my coworkers
asked method to run a Full Sync, but it seems to be doing that. Its taking a long time
to finish. Is there a reason why method is doing this on its own?
bob

Supplemental:

I kicked everyone off of quickbooks and restarted the admin station. So there is no connections
to method.I started quickbooks and method did its usual beginning sync. But its taking a
loooooong time to finish this sync. My question is, may other users open quickbooks and work
on quickbooks while the admin station is still in the middle of syncing? Are there any known
problems? May user access method online while there is a sync going?

 Hi Bob,

By default Method performs a changes only sync every 20 minutes or whenever something is updated in QB/ Method or when QB opens. To confirm whether your engine is performing a full sync or a changes only sync you can go to Customize > Audit Trail and under the Action column do a filter by 'syn' you'll then see either syn-c (changes only) or sync-f (full sync). Full syncs are generally done during the initial install or if a user forces the sync.

 Hi Bob,

Just adding to my last comment, if the first sync never completed properly, a changes only would keep trying a full sync until it finally completes. You can verify if a full sync was performed by going to QuickBooks > Synchronize > Edit Synchronization preferences check the date for 'Full Synchronization', in the event a full sync was never completed then it would be blank.