Method Community

Trying to get a handle on this... I know for sure that an open bank rec will choke the engine, but seems as though other open windows will do this as well, such as the windows for processing bill payments. My assumption is that the sync engine is choking because QB is locking those transactions. Can you please provide us with a complete list of QB windows/processes/whatever that, when open, will choke the sync engine?

Thanks!

Hi FW,

As you suspected, the reason why the sync will stop when particular QuickBooks windows are open is because the QuickBooks SDK prevents any requests from being made while these windows are open. As a general overview, having a specific Entity/Transaction open will prevent modification from being made, as well as any Preferences/ settings window.

For a complete list, this question would be better directed at Intuits Developer team, as the Add/Mod lock is the same across the board, and is not specific to Method. If you were wanting to test which windows will prevent sync from occuring without having to make modifications to method to test every time, you could look into using the SDKPLUSTEST3 tool from Intuit. This tool allows you to parse xml requets directly into the SDK, bypassing method. 

Thanks FW

Regards,

Ben

Wow, thanks Ben! Will look into these toolsets, and in the meantime, we'll make sure that accounting keeps the open windows to a minimum.