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Returning to screen with grid clears checkboxes

Last post 01-04-2016 10:30 AM by Method_Audisho. 1 replies.
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  • 12-17-2015 8:11 AM

    • mahlonf
    • Top 10 Contributor
    • Joined on 09-28-2012
    • Stevens, PA
    • Posts 879

    Returning to screen with grid clears checkboxes

    When returning to a screen that has a grid with checkboxes, the refresh grid action clears the checkboxes. this creates issues.

    Before the new release I had built an app for a client that would help them batch process order lines. On certain occasions, they wanted to view the entire order, so I had a go to screen action on row click. This enabled them to view the order, come back to the screen and keep checking off order lines.

    Now for an example if they have 5 or 10 rows checked and then view in order, coming back to the screen clears all the checkboxes on the grid. The Back button is not forcing the screen to refresh.

    How should we overcome this?

    Mahlon L Fisher
    Computer Bookkeeping Solutions
    www.combooksolutions.com
  • 01-04-2016 10:30 AM In reply to

    Re: Returning to screen with grid clears checkboxes

    Hi Mahlon,

    My apologies for the late response. I'm able to replicate this behaviour as well. As such, I've created a ticket for our development team to investigate. I'll post back here once this is resolved. Sorry for any inconvenience this has caused.

    --Audisho

    Audisho Sada
    Product Manager
    Method:CRM
    a.sada@method.me
    Toll Free: 1.888.925.6238
    Local & Overseas: 416.847.0400
    Fax: 416.640.6027
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