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Customer Portal - Recent Transactions Custom Screen

Last post 02-17-2016 12:05 PM by Method_Morty. 3 replies.
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  • 02-17-2016 8:09 AM

    • Rick
    • Top 150 Contributor
    • Joined on 10-05-2015
    • Posts 37

    Customer Portal - Recent Transactions Custom Screen

    Hi

    I have created a new version of the ContactsPortal_ReceivePayment screen.  This is working fine, but when a customer has made a payment they are being redirected back to the original ReceivePayment screen rather than my modified version.  I can't find where to update this value, can anyone point me in the right direction?

    Kind Regards

    Rick

  • 02-17-2016 11:09 AM In reply to

    Re: Customer Portal - Recent Transactions Custom Screen

    Answer

    Hey Rick,

    I believe you need to change the redirects on Actions: 97 & 101 on the Process Payment button object. 

    -- Mortaza

    Morty Barighzaai
    Customer Success Manager
    Method:CRM
  • 02-17-2016 11:20 AM In reply to

    • Rick
    • Top 150 Contributor
    • Joined on 10-05-2015
    • Posts 37

    Re: Customer Portal - Recent Transactions Custom Screen

    Thanks Mortaza.

    Does that mean I just didn't choose the "replace links" option when I created my new screen?  I see my links on the home screen were updated which makes me think this was user error!

    Thanks

    Rick

  • 02-17-2016 12:05 PM In reply to

    Re: Customer Portal - Recent Transactions Custom Screen

    Hey Rick,

    Exactly. During the copy of the screen, if you did not flag to "replace links" then any actions pointing to the original screen will continue working as so. “Replace Links” does all redirecting for you.

    -- Mortaza

    Morty Barighzaai
    Customer Success Manager
    Method:CRM
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