I am having an issue with the recurring date generator. When March is set every 14 days, April is set to every 7 days for some reason it does not generate the first 7 days in April? Am I missing something? our busy season is just around the corner, I am trying to fix this ASAP. I'm kind of running out of time. Thanks in Advance.
From my testing with the same setup it did insert a work order for Apr-04-2016
It's tough to say why it skipped Apr 4th (which is the Monday) when inserting your recurring dates. I'll play around with recurring dates to see if I'm able to find a reason. But to save you time if that is the only Work Order it skipped, insert a work order for that date to the series manually.
- On your Work Order List screen click on "Edit Serires" for that Existing Work Order
- For your Recurring Dates choose Apr-04-2016 and click Insert Date.
Verify you now have a Work Order for that date on the above grid.
Thanks for the suggestion. I am able to insert manully.
It would be great to get the "Apr-04-2016" to insert on it's own,
it kind of defeats the pupose of a date automatic date generator if I have to insert the dats manually.
but it will work until we can figure it out. Thanks!
I tried this as well and it was working as designed. If anyone feels as this isn't working the way they expect, please reach out to support at 1-888-925-6238 x2. This way we can see first hand what's happening.