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I have a new Sales Order that won't sync to QB. It looks like every line item has a problem with the TxnLineID. When I delete the line item and re-add it, the conflict seems to get cleared up. WTH. There are 23 line items on the order...so now I have to delete and re-add every one of these? Is there an easier way to clear this up? What causes an error like this when creating a new record and trying to get it to QB?

What causes TxnLineID sync errors? Is there an easy way to fix these? 

Is there a way to tell Method to stop trying to sync a Sales Order to QB? I've turned off syncing of Sales Orders going forward using the Method config screen but there's existing sync errors that I can't clear up. There has to be some data on the record that I can modify/delete to make it so Method stops trying to sync particular records, correct?

Hi Blake,

Sorry for the late reply. Generally, TxnLineID sync errors for sales orders are due to either the line already being invoiced, or the item not syncing over to QB yet. 

Given that you were able to re-add the item and have the conflict go away, leads me to believe that the item hasn't synced or is in conflict for some reason. 

I see that we have a case created for you. I'll reach out via the case for more information on these conflicts.

- Adam