Method Community

There is an old, unused MailChimp account attached to our Method account. I need to break that link and use our new Mail Chimp account instead.

I cannot log into our old Mail Chimp account, so is there a setting in Method for me to do this? Is there a Method table where I can blank out a couple of field values so that the Mail Chimp links reset?

I actually managed to track down the old account login details, so I was able to unsubscribe.

But it would be nice to know if it's possible to do from Method's end.

Hi Mike,

Glad to hear you are back up and running here. Im still looking into wether or not there is a way to disconnect MailChimp from our end. I suspect that even if we could force disconnect on our end, you might still run into troubles if MailChimp is still pointing your old account to Method when attempting to connect a new one. We run into similar issues when connecting a QuickBooks Online account to Method. For example, when one user in QBO has the method App (pointing to a pre-existing Method account), and then another QuickBooks Online user in the same account attempts to connect a new Method Account. Obviously the New Method Account would have no reference to any existing Quickbooks accounts, but because QuickBooks still has that connection made, we run into authentication issues.

Ill report back with any new information I find.

Thanks Mike.

-Ben