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unable to sign in

Last post 06-17-2016 12:07 PM by Method_Ben. 1 replies.
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  • 06-17-2016 11:59 AM

    • l.gorman
    • Not Ranked
    • Joined on 06-13-2016
    • Burgess, Virginia
    • Posts 1

    unable to sign in

    Reply Contact

    downloaded app - receiving an invalid login email and/or password

    Lois A. Gorman

  • 06-17-2016 12:07 PM In reply to

    Re: unable to sign in

    Answer
    Reply Contact

    Hi Lois,

    This may sound like a silly question, but are you able to log in using the same credentials to the regular Method Site? Are you using Google or Intuit to Login?

    The app doesnt handle regular signin any different than the standard site. The only exception to this is if you use Google or Intuit Login credentials to login. 

    -Ben

    Ben Hargreaves
    Senior Support Specialist
    Method:CRM
    b.hargreaves@method.me
    Toll Free: 1.888.925.6238
    Local & Overseas: 416.847.0400
    Fax: 416.640.6027
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