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error while generating a report

Last post 06-24-2016 2:15 PM by Method_Ben. 5 replies.
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  • 06-24-2016 1:10 PM

    • samy
    • Top 500 Contributor
    • Joined on 06-22-2016
    • Posts 6

    error while generating a report

    Hello I get this error when I try to generate a report that I created. I have even tried to generate reports that are already implemented by method but it didn't work 

    I tried all safeguard options , but nothing worked

    Service Manager at PaulBryan Inc
  • 06-24-2016 1:21 PM In reply to

    Re: error while generating a report

    Hi Samy,

    Thats a strange one. You mentioned its happening for all reports, including Method ones? Is this happening from a screen you have built or a stock app?

    Thanks Samy.

    Regards,

    Ben

    Ben Hargreaves
    Senior Support Specialist
    Method:CRM
    b.hargreaves@method.me
    Toll Free: 1.888.925.6238
    Local & Overseas: 416.847.0400
    Fax: 416.640.6027
  • 06-24-2016 1:27 PM In reply to

    • samy
    • Top 500 Contributor
    • Joined on 06-22-2016
    • Posts 6

    Re: error while generating a report

    I made a new app based on the contacts table. also all my created reports are based on the contacts table. 

    All reports are generating the same issue. Method reports included

    Service Manager at PaulBryan Inc
  • 06-24-2016 1:37 PM In reply to

    Re: error while generating a report

    Hmm ok. Gotcha.

    Samy would you be able to email me directly with your Account name and the Screen you are calling reports from?

    My email is <b.hargreaves@method.me>

    Thanks Samy.

    -Ben

    Ben Hargreaves
    Senior Support Specialist
    Method:CRM
    b.hargreaves@method.me
    Toll Free: 1.888.925.6238
    Local & Overseas: 416.847.0400
    Fax: 416.640.6027
  • 06-24-2016 2:03 PM In reply to

    • samy
    • Top 500 Contributor
    • Joined on 06-22-2016
    • Posts 6

    Re: error while generating a report

    Please check your mail. I need this to be fixed ASAP 

    Service Manager at PaulBryan Inc
  • 06-24-2016 2:15 PM In reply to

    Re: error while generating a report

    Samy, Not sure if you received my email response but ill copy my reply here for visibility just in case.


    I created a copy of the screen to take a look at the actions and Im noticing you have 2 Generate Report actions. One on the Button, and one OnScreenLoad. Was this intentional? The OnScreenLoad generation is causing the error message to appear here, and appears to have no filters at all.

    Thanks Samy.

    -Ben

    Ben Hargreaves
    Senior Support Specialist
    Method:CRM
    b.hargreaves@method.me
    Toll Free: 1.888.925.6238
    Local & Overseas: 416.847.0400
    Fax: 416.640.6027
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