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Going back to a screen with a grid seems to force a refresh and clears filters

Last post 07-27-2016 11:15 AM by Mervin. 6 replies.
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  • 07-08-2016 2:11 PM

    • mahlonf
    • Top 10 Contributor
    • Joined on 09-28-2012
    • Stevens, PA
    • Posts 879

    Going back to a screen with a grid seems to force a refresh and clears filters

    Going back to a screen with a grid seems to force a refresh and clears filters.

    I checked the actions on the back button and it does not have force refresh. Tried it on two different accounts and seemed to have the same issue

    Mahlon L Fisher
    Computer Bookkeeping Solutions
    www.combooksolutions.com
  • 07-08-2016 4:14 PM In reply to

    Re: Going back to a screen with a grid seems to force a refresh and clears filters

    Hi Mahlon,

    Looks like this is happening for me too. Im going to bring this one up with the Team - and report back once we have a resolution here.

    Thanks Mahlon.

    Regards,

    Ben

    Ben Hargreaves
    Senior Support Specialist
    Method:CRM
    b.hargreaves@method.me
    Toll Free: 1.888.925.6238
    Local & Overseas: 416.847.0400
    Fax: 416.640.6027
  • 07-19-2016 5:53 AM In reply to

    • Mervin
    • Top 500 Contributor
    • Joined on 02-11-2016
    • Posts 6

    Re: Going back to a screen with a grid seems to force a refresh and clears filters

    BEn

    Has any progress been made on this?

  • 07-19-2016 9:45 AM In reply to

    Re: Going back to a screen with a grid seems to force a refresh and clears filters

    Hi Mervin,

    We are still looking into this issue at the moment. The Team intends to address this within the next release cycle - But Ill bring this one up again to see where we stand.

    Thanks Mervin.

    -Ben

    Ben Hargreaves
    Senior Support Specialist
    Method:CRM
    b.hargreaves@method.me
    Toll Free: 1.888.925.6238
    Local & Overseas: 416.847.0400
    Fax: 416.640.6027
  • 07-25-2016 10:56 AM In reply to

    • mahlonf
    • Top 10 Contributor
    • Joined on 09-28-2012
    • Stevens, PA
    • Posts 879

    Re: Going back to a screen with a grid seems to force a refresh and clears filters

    Hi Ben,

    Any updates on this? 

    This is really inconvenient, especially when using multiple advanced filters because you need redo the filters each time.

    Mahlon L Fisher
    Computer Bookkeeping Solutions
    www.combooksolutions.com
  • 07-25-2016 11:13 AM In reply to

    Re: Going back to a screen with a grid seems to force a refresh and clears filters

    Good Morning Mahlon,

    We are still on track for pushing this fix in the next release (early next week - Aug 2/3) It is currently going through some final testing on our end.

    -Ben

    Ben Hargreaves
    Senior Support Specialist
    Method:CRM
    b.hargreaves@method.me
    Toll Free: 1.888.925.6238
    Local & Overseas: 416.847.0400
    Fax: 416.640.6027
  • 07-27-2016 11:15 AM In reply to

    • Mervin
    • Top 500 Contributor
    • Joined on 02-11-2016
    • Posts 6

    Re: Going back to a screen with a grid seems to force a refresh and clears filters

    This will be a welcome fix, I have a few hundred items to edit that require a complex special filter, and it simply does not work to set the filter for each item

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