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Adding a birthday field

Last post 06-26-2024 11:36 AM by Method_Inderdeep. 1 replies.
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  • 06-16-2024 10:54 AM

    Adding a birthday field

     followed the instructions on Method to add a birthday field, but I’m running into an issue. When I reach the last step to add the field to the collection form, it’s not available in the drop-down menu.

    Here’s the link to the article I’m following: https://help.method.me/en/articles/2456453-edit-an-existing-email-template  Specifically, when I get to step 8, “Add another Field to this Action,” the birthday field does not show up.

    Has anyone else encountered this issue? Any advice on how to get the birthday field to appear in the drop-down would be greatly appreciated.

    Thanks in advance for your help!

    Michael Schad
    Vice President | Global Cruise Vacations
    Cell: 407-795-4393 | Main: 866-453-4884
    www.globalcruisevacations.com

  • 06-26-2024 11:36 AM In reply to

    Re: Adding a birthday field

    Hi GlobalCruiseVacations,

    Can you please share where you are adding this field in Method? Any screenshot will help me to guide you in the right direction. Are you directly adding this to the template or is this an existing field in a table? Can you please provide a little more details so I can guide you in the right direction?


    Cheers,

    Inder

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