Method Community

we expreience this problem since this Monday, all data customer entered did not go into Method. our account name is Mygazines.

Ian

Hi Ian,

We have checked the web form submission service and it seems to work fine. We will now look into your account and will see if you are experiencing an account specific issue. We will keep you updated.

Thank you

Victor

Hi Ian,

We got the problem figured out. The reason why your clients had problems submitting the web forms is because one of the servers that we have, had an invalid configuration and occasionally users which were submitting the web form, ended up using it.

We have it fixed now and made sure this doesn't happen again in the future.

Sorry for inconvenience,

Victor

Thanks for quick fix, really appreicate it:)

Ian