Method Community

I am getting audio but a blank screen for this webisode.  The following webisode in the series is fine for me though.  Is there a technical problem?  Thanks!!

Rebecca,

Some of our original webinars were recorded in the proprietary GoToMeeting codec and require that codec to be installed in order to view the webinars. You can download the codec here.

-Michael 

I downloaded the codec, but am still having the same problem.  I am currently using a PC, but had this same problem a couple of weeks ago when I was using my MAC (also downloaded the apple codec on that occasion too.  At the time, I gave up figuring it was an issue related to the Mac, but now I think it must be something entirely different.  Why am I able to hear the webisode but not view it; also, I have viewed a few of the even earlier webisodes w/o any problems. 

Do you have any other suggestions?

Thank you!

Rebecca,

I just looked at the webinar again and you should start seeing video at about the 3 minutes mark. It looks like it was just user error when this webinar was recorded.

-Michael

HI,

Ok, great, thanks a lot for looking into that for me.