Method Community

Good Morning,

I understand that when i create a work order that Method creates a activity.  The proplem that i am having is when i complete the work order the activity does not close. Is this suppose to happen?

John M

Hi John,

In Method an Activity is a Work Order they are one in the same, the only difference is that Activities that are work orders are assigned the type "Work Order".  Can you give me some steps of the process you are going through?

-Michael

Michael,

I created recurring work orders for my weekly lawn mowing jobs and to my surprise they are in Sales Orders-Activities section as well. When I complete the weekly work orders in the Fieldservices-Workorder section, the Activity is still marked as In Progress.

UPDATE:

Ok Lets use this example.  Activity number 251 shows in the Sales Center-Activity as a pending work order but in the Field Services-Workorder list i cant bring up a work order of 251.

John M

John M

Hi John,

I would take a look a at the forum post found here. Let me know if that clears things up for you.

-Michael.