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Customer List (Side Bar) Too Narrow / Unreadable

Last post 09-15-2011 8:53 PM by shelley. 9 replies.
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  • 09-14-2011 1:12 PM

    Customer List (Side Bar) Too Narrow / Unreadable

    I have had numerous complaints from my laptop users that they cannot read the names in the select bar (left hand side of my screen) of the customer list. Those of us with huge monitors are ok, but it is impossible to read the names on the select bar if you have a laptop. I have tried to adjust every setting. Clearly I am missing something. Please have a look at this. I am sure there is a simple solution. Please see the image below.

    Many thanks.

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  • 09-14-2011 3:34 PM In reply to

    • Matt
    • Top 10 Contributor
    • Joined on 11-04-2008
    • Posts 877

    Re: Customer List (Side Bar) Too Narrow / Unreadable

    Shelly,

    When editing the screen, Click the advanced button in the upper left hand corner.

    In the middle of the window, there is a dropdown that says "Show left side as" where you can set the % of the screen the lefthand grid should take up. Increasing that should solve the problem.


    Matt Raiser

    Founder,



    www.techinthefield.com

    matt@techinthefield.com

    219-221-9500



    ~ Method user / partner since 2008

    ~ Over 15 years field service experience

    ~ 2013 Method Partner of the Year

    ~ Degree in Computer Science





    Creator of:


        


  • 09-14-2011 3:35 PM In reply to

    Re: Customer List (Side Bar) Too Narrow / Unreadable

    Hi Shelley,

    When you edit the screen if you click on Advanced located next to the screen name at the top left you can change the size of the existing customers section by changing Left Side Section Show As.

    Also why not try the New Method CRM?

    -Michael

     

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
  • 09-14-2011 3:36 PM In reply to

    Re: Customer List (Side Bar) Too Narrow / Unreadable

    I'm was a minute to late.  [:'(]

    Thanks for helping out Matt.

    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
  • 09-14-2011 4:33 PM In reply to

    Re: Customer List (Side Bar) Too Narrow / Unreadable

    Michael,

    I am already at 50%. Any other ideas?

     

    Screen Optimization
    Optimize for mobile device.  
    Section layout
    Show In Sections  Show In Tabs   Tab starts at Section 1  Tab starts at Section 2  Tab starts at Section 3  Tab starts at Section 4  Tab starts at Section 5   
    Show First Section To Left Of Screen Left Side Section Show As   10%  20%  30%  40%  50% 
    Shortcut keys
    Enter keyboard stroke calls:      Save  Advanced Search...  Delete  Save & New  Save & New  Save & New  New Record  Refresh  New Credit Memo  Refresh List  Save  New Invoice  New Payment  Save  New Estimate  Copy to Shipping Address  New Sales Order  New Activity...  Clear / New  Clear / New  Refresh  New Customer  Save   
     
      

    .

  • 09-14-2011 4:33 PM In reply to

    Re: Customer List (Side Bar) Too Narrow / Unreadable

    Michael,

    I am already at 50%. Any other ideas?

     

    Screen Optimization
    Optimize for mobile device.  
    Section layout
    Show In Sections  Show In Tabs   Tab starts at Section 1  Tab starts at Section 2  Tab starts at Section 3  Tab starts at Section 4  Tab starts at Section 5   
    Show First Section To Left Of Screen Left Side Section Show As   10%  20%  30%  40%  50% 
    Shortcut keys
    Enter keyboard stroke calls:      Save  Advanced Search...  Delete  Save & New  Save & New  Save & New  New Record  Refresh  New Credit Memo  Refresh List  Save  New Invoice  New Payment  Save  New Estimate  Copy to Shipping Address  New Sales Order  New Activity...  Clear / New  Clear / New  Refresh  New Customer  Save   
     
      

    .

  • 09-15-2011 8:31 AM In reply to

    Re: Customer List (Side Bar) Too Narrow / Unreadable

    Shelley,

    What size screen are you using and what is the resolution?

    Another possible solution is to make the grid a screen of its on and have the select go to a tab link with the customers info like the new Method CRM does.

    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
  • 09-15-2011 10:34 AM In reply to

    Re: Customer List (Side Bar) Too Narrow / Unreadable

    Shelley,

    You can also make the grid go along the top of the screen and not have it show up on the left.

    -Michael

    Michael Melo
    Product Manager
    Method Integration Inc.
    Website: http://www.method.me
    LinkedIn: http://www.linkedin.com/in/MichaelMelo
  • 09-15-2011 11:01 AM In reply to

    Re: Customer List (Side Bar) Too Narrow / Unreadable

    I tried that. It doesn't change the size. I just have this skinny bar floating on top. Please tell me how to make this wider and readable.

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  • 09-15-2011 8:53 PM In reply to

    Re: Customer List (Side Bar) Too Narrow / Unreadable SOLVED

    Answer

    I found the magic box named "auto grow" which resizes the boxes so the text is readable. To tell you the truth, both the Customer list and the advanced search boxes have been nearly illegible due to being squished. I found this box by accident while editing the Grid Wizard (I was in the wrong grid wizard). As you can see, the check box for this preference is in a very strange place. I recommend moving it to a more prominent position on this screen. I wish I knew about this 2 years ago!

    Number of rows to display   1  2  3  4  5  6  7  8  9  10  15  20  30  40  50  75  100   Custom Font Size   Normal size  1 size larger than normal  1 size smaller than normal  2 sizes larger than normal  2 sizes smaller than normal  3 sizes larger than normal  3 sizes smaller than normal  6 point  6 pixels  7 point  7 pixels  8 point  8 pixels  9 point  9 pixels  10 point  10 pixels  11 point  11 pixels  12 point  12 pixels  13 point  13 pixels  14 point  14 pixels   Auto Grow?

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