It was reported just this afternoon that an error was being received from picking an email template.
Please check the Retrieve Value From Table action and verify all the criteria are set properly.
Additional Information
Action Sequence Order:6
Turns out, on it's own, the text change for picking the template at line 6 for CC: restrieval had lost what table to find the CC: in. I fixed it, but I hadn't touched the new activity layout in weeks and also it was fine for all of today until the end. Why would that happen and how do we prevent it?