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Invoiced WO Disappears from Calendar

Last post 06-29-2009 9:11 AM by Anonymous. 1 replies.
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  • 06-27-2009 6:43 PM

    • jallen
    • Top 100 Contributor
    • Joined on 03-10-2009
    • Atlanta, GA
    • Posts 49

    Invoiced WO Disappears from Calendar

    In the Field Service Module... when the invoice type is chaned to invoiced in a work order, the work order no longer appears on my calendar.  I would like it the work order to remain on the calendar.  I've looked everywhere for the filter.  Can you let me know where it is or what removes it? 

  • 06-29-2009 9:11 AM In reply to

    Re: Invoiced WO Disappears from Calendar

     Hi John,

    There are a couple of places you can check for filters. The first being the activity status filter on the left hand side of the calendar, verify if any of the filters have been checked.  The second place is the calendar preferences step 7 of 7, there should only be 3 filters; if the activity is a work order, the status is not 'cancel' or 'waiting' then they should show up on the calendar.  If you have anything different then that may be the reason why the work order disappears after it has been invoiced. I tested this on my end and it works fine.

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