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Default Email Preferences

Last post 03-02-2012 9:54 PM by Anonymous. 1 replies.
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  • 03-02-2012 2:01 PM

    • rbsom
    • Top 500 Contributor
    • Joined on 01-24-2012
    • Posts 18

    Default Email Preferences

    Reply Contact

    I am trying to change my default email settings under the "my account" tab in Method and receive this error:

    "The test email failed to send. Your settings have not been saved. Please edit the setings and try again. Here is the response we received from your email server:

    The operation has timed out."

    I just setup the exact same email address as POP3 in Gmail and it worked fine. Is there something I am doing wrong? I have checked the username, password, and server address. They all are the same that I used to setup POP3 in Gmail. Can someone help?

     

    Thx,

    Aaron

    UPDATE: I actually figured it out, BUT, it does not work when we want to use SSL. Can someone help with that?

  • 03-02-2012 9:54 PM In reply to

    Re: Default Email Preferences

    Answer
    Reply Contact

    Hi rbsom, 

    Please go Here for our "Method CRM Help Center" article titled "Specify your Email Provider" which will give you the instructions to succcessfully setup your e-mail settings within Method. 

    I hope that this helps. 

    Ronen
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