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Method SLOW

Last post 05-01-2012 4:39 PM by rbsom. 5 replies.
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  • 05-01-2012 2:49 PM

    • rbsom
    • Top 500 Contributor
    • Joined on 01-24-2012
    • Posts 18

    Method SLOW

    The website and our company login/user interface are SUPER SLOW right now? Are you having problems with your servers? I cannot do customer service because it takes forever to bring up a customers information. Can someone please help me asap?

    Aaron

    p.s. - Other websites are working fine.

     

  • 05-01-2012 2:53 PM In reply to

    Re: Method SLOW

    Aaron -

    If you go to 

    http://www.methodintegration.com/serverinfo.html

    Which server are you on?

    Did this start happening about 15 minutes ago?

    Paul

  • 05-01-2012 3:11 PM In reply to

    • rbsom
    • Top 500 Contributor
    • Joined on 01-24-2012
    • Posts 18

    Re: Method SLOW

    I'm on server #3 and yes, it started just about 15-30 minutes ago.

    Thanks,

    Aaron

  • 05-01-2012 3:14 PM In reply to

    Re: Method SLOW

    Aaron - if you were hitting "web3" on that page, then it explains it.  

    Just so you know what I'm talking about, everyone who uses Method is diverted to a batch of web servers that split up the traffic. It looks like right now web3 is taking an unusually large load, causing it to crawl.

    We're diverting traffic from web3 to the other servers - it should be normal again in a few minutes, if not already.

    Paul

  • 05-01-2012 3:26 PM In reply to

    Re: Method SLOW

    Answer

    Aaron - all servers are back to normal health.  Can you confirm you are back to normal now too?

    Paul

  • 05-01-2012 4:39 PM In reply to

    • rbsom
    • Top 500 Contributor
    • Joined on 01-24-2012
    • Posts 18

    Re: Method SLOW

    Yes,

    Everything is back to normal.

     

    Thanks Paul

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