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Partial Payments

Last post 05-09-2012 1:52 PM by Method_Ted. 1 replies.
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  • 05-08-2012 2:09 PM

    • MLDV
    • Not Ranked
    • Joined on 04-25-2012
    • Posts 4

    Partial Payments

    I am working on getting invoices and down payments into Method.  I have added the Invoice, Received a Partial Payment, and applied it to the Invoice.  In the customer's balance in Transactions, it shows what they owe, which is great.  When I go back to Opportunity>Invoices, the balance remaining does not reflect the partial payment.  What am I doing wrong?

  • 05-09-2012 1:52 PM In reply to

    Re: Partial Payments

    @MLDV

    I believe you are looking at two different areas and they are only related by the client but not by their transactions. When you are applying payment to an invoice then those values are reflected in the Transaction of the client. While Opportunities are a separate area and does not related to the Transactions. 

    Under Customer > Edit Customer > Transaction section will contain all record that includes invoices, estimates credit Memo and payment. While Opportunities contains items like discount and/or coupons and payment will not be reflected here.

    I hope this helps clear up any confusion.

    Ted Le
    Customization Solution Specialist
    Method Integration
    Local: 416.847.0400
    Toll Free: 1.888.925.6238
    Fax: 416.640.6027
    E-mail: t.le@methodintegration.com
    Website: http://www.methodintegration.com
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