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web-to-lead dropdown isn't a dropdown

Last post 10-25-2012 8:20 AM by Method_Ashur. 3 replies.
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  • 10-23-2012 2:44 PM

    web-to-lead dropdown isn't a dropdown

    When adding a field, the wizard lists it as a dropdown, but it renders and acts like a text field.

  • 10-24-2012 2:48 PM In reply to

    Re: web-to-lead dropdown isn't a dropdown

    Hey Shayne,

    Sorry it took so long to respond to you. What browser are you using? I would recommend using Firefox. Which steps does this issue occur on? And if you can, please send me a screenshot showing the issue.

    - Ashur

    Need more help? Ask us about Method consulting services

    Ashur Shamon
    Lead Solutions Specialist, Professional Services
    Method Integration Inc.
    www.method.me
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: a.shamon@method.me
  • 10-24-2012 3:31 PM In reply to

    Re: web-to-lead dropdown isn't a dropdown


    Steps 2, 8 and 9.  Screenies and what-not sent.

  • 10-25-2012 8:20 AM In reply to

    Re: web-to-lead dropdown isn't a dropdown

    Hey Shayne,

    I'm unable to replicate the issue you're experiencing. Did you manually add the 5 selections to the Default Value column for the ParentFullName field? If so how did you add them, did you simply type them in?

    If you haven't done so already please try the following: Deleting the ParentFullName row, save the web form, refresh your page, then re-add the field, then let me know what happens.

    - Ashur

    Need more help? Ask us about Method consulting services

    Ashur Shamon
    Lead Solutions Specialist, Professional Services
    Method Integration Inc.
    www.method.me
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: a.shamon@method.me
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