So I looked through the forum posts and any that remotely seemed like they might fix this problem such as going to fields/tables of contacts, customers, and entity and resaving them, or going to the actual lead and customer edit screens and republishing them, but the same problem kept occurring. My problem is this: I have a customer that has a few transactions already entered and synced with Quickbooks. At the same time a lead was created by accident with updated information about that same customer. When I tried to add the updated information just by manually inputting it into the customer's fields, it stops me and says that "this customer/employee/vendor/other name could not be sent to Quickbooks. This name is already in use. Please edit the Name so that it is unique and save again." The thing is that I am not syncing with Quickbooks when this is happening. What can I do to fix this?
Matt