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Deleting a contact

Last post 03-01-2013 11:15 AM by Method_Jason. 2 replies.
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  • 02-26-2013 3:20 PM

    Deleting a contact

    I am trying to delete a contact and I get a message that says "this is a quickbooks alt contact, can't be deleted" is there a way around this.

    The contact was created by mistake, I had a phone numer in the alt contact field in quick books, I want to fix this, how do I do it?

  • 02-26-2013 4:58 PM In reply to

    Re: Deleting a contact

    Hi Marcelo, 

    Sorry but unfortunately there is no way to delete the alt contact once it is entered into QB. You can change the text in the field but you can't actually delete it. If I can find a way to work around this I will definitely update this post. 

    - Jason

    Need more help? Ask us about Method consulting services

    Jason Masina
    Community Support Specialist
    Method Integration Inc.
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: j.masina@methodintegration.com
  • 03-01-2013 11:15 AM In reply to

    Re: Deleting a contact

    Answer

    Marcelo, 

    I submitted a ticket with our dev team to try and resolve this issue. In the meantime I can offer a couple ways to work around it. You can either replace the text in the field with a single character to represent a blank field, or you can change the field to the exact same information as the related customer. 

    - Jason

    Need more help? Ask us about Method consulting services

    Jason Masina
    Community Support Specialist
    Method Integration Inc.
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: j.masina@methodintegration.com
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