Method Community

Our Quickbooks file in Method is not automatically updating. I believe I did the initail Sync correctly, I do have data in there; however it is still the data from when I initially did the sync. When I opened up Method all the information has not changed since the sync. I checked to make sure I do not have any conflicts in the "resolve conflicts" tab, what else should I be checking? 

 Hello Sue,

In this kind of situation where you feel you have done everything correct and Method and QB are still not talking, we urge you to contact your business consultant as soon as possible so that we can restore this function.
Things to think about before contacting your rep;

Have you synced your Method account with another company file?

Method accounts are meant to be bound to 1 company file. You cannot sync 1 Method account to more than 1 Company file.

Have you moved the company file to another pc?

If you have done this, please make sure you followed the steps that are in the post below.
http://www.methodintegration.com/cs/forums/t/282.aspx

Hope this helps!