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Listbuilder is not sending emails

Last post 05-13-2013 11:10 AM by Method_Jason. 1 replies.
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  • 05-13-2013 10:57 AM

    Listbuilder is not sending emails

    A user emailed support asking why his Listbuilder was not sending out emails. 

    Marc,

    In Step 4:Send an email(optional) of the Listbuilder, you must have the checkbox labelled Send email using template? checked. Otherwise, an email will not be sent. See the screenshot below. 

    Additionally, in Step 5:Process your list, you're given the option to Only process checked rows? If this is checked, only the contacts you have checked in Step 2:Edit your list will be processed. 


    Hope this helps! Let me know here if you still need help. 

    Jason


    Need more help? Ask us about Method consulting services

    Jason Masina
    Community Support Specialist
    Method Integration Inc.
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: j.masina@methodintegration.com
  • 05-13-2013 11:10 AM In reply to

    Re: Listbuilder is not sending emails

    Answer

    Marc, 

    I also recommend this article from our Help Center that explains how to use the Listbuilder. Steps 5 and 6 may be useful. 

    Best, 

    Jason

    Need more help? Ask us about Method consulting services

    Jason Masina
    Community Support Specialist
    Method Integration Inc.
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400
    Fax: 416.640.6027
    E-mail: j.masina@methodintegration.com
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