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why does the print (pdf) always open behind the method screen?

Last post 05-13-2014 11:24 AM by Sandra. 3 replies.
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  • 05-08-2014 1:33 PM

    • Sandra
    • Top 500 Contributor
    • Joined on 05-08-2014
    • Posts 6

    why does the print (pdf) always open behind the method screen?

    When we hit print it creates a pdf.  This pdf always opens up behind the method screen. This is hard for our users that aren't "computer user friendly".

    Is there a default so that it pulls the pdf up in the front?

  • 05-09-2014 8:03 PM In reply to

    Re: why does the print (pdf) always open behind the method screen?

    Hey Sandra,

    Thats interesting because everytime i tell method to print a invoice or what ever it shows up on front.  Sounds like a browser issue.  I use chrome and I know there is a setting that makes it so that any new windoes are in front.

    John M

  • 05-12-2014 12:48 PM In reply to

    Re: why does the print (pdf) always open behind the method screen?

    Hi Sandra/John,

    Thanks for the help John, actually I noticed the same as you, mine generally pops up in front also.

    Sandra, as John mentioned, this is likely your browser, can you try switching browsers only to see if it changes this characteristic?  This could be something based off your Computer also, but in my experience, this generally pops-up in the front.

    -Ben

  • 05-13-2014 11:24 AM In reply to

    • Sandra
    • Top 500 Contributor
    • Joined on 05-08-2014
    • Posts 6

    Re: why does the print (pdf) always open behind the method screen?

    Thank you John / Ben.

    It appears to be opening up in the front now.

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