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Gmail gadget slow to add new contact/activity or doesn't add at all

Last post 04-21-2015 8:35 AM by Method_Audisho. 1 replies.
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  • 04-20-2015 5:12 PM

    Gmail gadget slow to add new contact/activity or doesn't add at all

    Am I the only one having these problems?

    When I try to add a new contact from the Gmail gadget, sometimes it takes minutes (maybe 5 minutes). 

    About half the time I try to add new activities, the activity does not get added at all...although the gadget cycles back to the proper screen as if it had added the activity. 

    Any thoughts?

    Gregg

    >>>>>>>>>>>>>>>>>>>>>>>>>> 
    Gregg Stebben
    Gregg@Stebben.com
    (843) 722-3100  (cell)

  • 04-21-2015 8:35 AM In reply to

    Re: Gmail gadget slow to add new contact/activity or doesn't add at all

    Answer

    Hi Gregg,

    You can try reconnecting your Google and Method accounts by following the steps below:

    1) Sign in to your Method account

    2) Hover your cursor over your username in the top right and navigate to My Account > Connected Accounts

    3) Select the Disconnect button next to Google

    4) Sign out of your Method account

    5) Select the Sign in with Google button from the sign in page

    6) Follow the steps to link your Google and Method accounts

    7) Hover your cursor over your username in the top right and navigate to My Account > Gmail Gadget

    8) Select the Switch Default Accounts link

    If the issue persists, give our support number a call at 1.888.925.6238 x2 so that we can investigate the issue.

    I hope this helps.

    -Audisho

    Audisho Sada
    Product Manager
    Method:CRM
    a.sada@method.me
    Toll Free: 1.888.925.6238
    Local & Overseas: 416.847.0400
    Fax: 416.640.6027
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