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Orphaned contact

Last post 06-02-2015 4:26 PM by Method_Audisho. 1 replies.
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  • 06-01-2015 11:38 AM

    • mahlonf
    • Top 10 Contributor
    • Joined on 09-28-2012
    • Stevens, PA
    • Posts 879

    Orphaned contact

    I have several leads that were put into M:N with a web to lead form for testing purposes. I tried deleting the entity and it orphaned the contact. When I try to delete the contact I get this message.

    Mahlon L Fisher
    Computer Bookkeeping Solutions
  • 06-02-2015 4:26 PM In reply to

    Re: Orphaned contact

    Hi Mahlon,

    I did some testing and am able to replicate this behaviour. It appears that the lead (entity) record may be getting marked for deletion instead of simply being deleted as it should. A link to the lead still exists via the Entity_RecordID field even though the lead can no longer be located in the Entity table.

    I have created a ticket for the development team to investigate and will keep you posted on any updates I receive via this thread.

    Sorry for the inconvenience.


    Audisho Sada
    Product Manager
    Toll Free: 1.888.925.6238
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