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Load Record from another tenant

Last post 06-18-2015 9:19 AM by Method_Audisho. 1 replies.
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  • 06-18-2015 7:48 AM

    • Matt
    • Top 10 Contributor
    • Joined on 11-03-2008
    • Posts 877

    Load Record from another tenant

    Reply Contact

    I am trying to customize the Estimates app to work across multiple tenant accounts. I updated the filters on the Estimate list screen to show all estimates with a Record ID > 0 and that worked fine. When I click on the row for an estimate from another tenant it take me to the estimate screen but does not load the record. 


    Matt Raiser

    Founder,



    www.techinthefield.com

    matt@techinthefield.com

    219-221-9500



    ~ Method user / partner since 2008

    ~ Over 15 years field service experience

    ~ 2013 Method Partner of the Year

    ~ Degree in Computer Science





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  • 06-18-2015 9:19 AM In reply to

    Re: Load Record from another tenant

    Reply Contact

    Hi Matt,

    This appears to be a bug with multi-tenancy in M:N, as I’m able to replicate this behaviour as well. I’ve created a ticket for our development team to investigate and will keep you posted with any updates via this thread.

    Sorry for the inconvenience.

    Audisho

    Audisho Sada
    Product Manager
    Method:CRM
    a.sada@method.me
    Toll Free: 1.888.925.6238
    Local & Overseas: 416.847.0400
    Fax: 416.640.6027
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