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Several issues on New / Edit Sales Receipt (stock Method screen)

Last post 01-26-2016 9:11 AM by Method_Morty. 2 replies.
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  • 10-08-2015 9:05 AM

    • mahlonf
    • Top 10 Contributor
    • Joined on 09-28-2012
    • Stevens, PA
    • Posts 879

    Several issues on New / Edit Sales Receipt (stock Method screen)

    I had a client contact me about an issue they were having with the Sales Tax Total on the New / Edit Sales Receipt screen on a specific Sales Receipt.

    They said when you click Save the sales tax disappears. I logged in and checked out the invoice and here's what I found.

     

    When I click Save it turns to this

     I tested a new Sales Receipt and cant replicate the issue.

    Another thing I noticed it that Save and New doesn't seem to refresh the grid. After the customer is selected it displays the rows of the previous sales receipt. When I try to click on a row it gives me this message

     

    Mahlon L Fisher
    Computer Bookkeeping Solutions
    www.combooksolutions.com
  • 10-08-2015 10:50 AM In reply to

    Re: Several issues on New / Edit Sales Receipt (stock Method screen)

    Hey Mahlon,

    I have created a ticket for our development team to look at the appended 0s and also the LineItemGrid not refreshing after a Save/New.

    I am also unable to replicate the Tax 0'ing out after Save action. Does it happen with any other TaxCodes? Or just that specific one?

    -- Mortaza

    Morty Barighzaai
    Customer Success Manager
    Method:CRM
  • 01-26-2016 9:11 AM In reply to

    Re: Several issues on New / Edit Sales Receipt (stock Method screen)

    Hey Mahlon,

    Wanted to update you that this has been corrected. Both the extra decimal places and lineitem refresh. When you get a chance take a look and if it's still an issue please post back here.

    -- Mortaza

    Morty Barighzaai
    Customer Success Manager
    Method:CRM
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