Hello -
I am getting repeated QuickBooks sync errors, but only with Vendors. As far as I know, we don't do anything in Method with Vendors (that's done by the accounting department in QuickBooks). These all seem to be for vendors that we haven't used for several years and the errors look like this:
QuickBooks returned an error when adding/modifying a accEntity record. The error was: There has been an internal error when processing the request.. The Request was: <?xml version="1.0" encoding="windows-1252" ?> <?qbxml version="13.0" ?> <QBXML><QBXMLMsgsRq onError="stopOnError"><VendorModRq requestID="qx_1"><VendorMod><ListID>8000004D-1197588445</ListID><EditSequence>1346349127</EditSequence><Name>Dex Media West LLC</Name><IsActive>0</IsActive><CompanyName /><Salutation /><FirstName /><MiddleName /><LastName /><VendorAddress><Addr1>Dex Media West</Addr1><Addr2>PO Box 79167</Addr2><Addr3 /><Addr4 /><Addr5 /><City>Phoenix</City><State>AZ</State><PostalCode>85062</PostalCode><Country /><Note /></VendorAddress><Phone>800-422-1234</Phone><AltPhone /><Fax /><Email /><Contact>Dex Media West LLC</Contact><AltContact /><NameOnCheck>Dex West</NameOnCheck><AccountNumber>100595187</AccountNumber><Notes>as of 9/10: Seattle Yellow Pages through 6/14/11 (Greater Eastside ended 9/19/10)</Notes><TermsRef><ListID>80000005-1197497544</ListID></TermsRef><VendorTaxIdent /><IsVendorEligibleFor1099>0</IsVendorEligibleFor1099></VendorMod></VendorModRq><DataExtDelRq><DataExtDel><OwnerID>0</OwnerID><DataExtName>Send 1099?</DataExtName><ListDataExtType>Vendor</ListDataExtType><ListObjRef><ListID>8000004D-1197588445</ListID></ListObjRef></DataExtDel></DataExtDelRq><DataExtDelRq><DataExtDel><OwnerID>0</OwnerID><DataExtName>W-9 on File?</DataExtName><ListDataExtType>Vendor</ListDataExtType><ListObjRef><ListID>8000004D-1197588445</ListID></ListObjRef></DataExtDel></DataExtDelRq></QBXMLMsgsRq></QBXML>
Should I resolve these by clicking on Delete From Method or is there something else I should to stop these errors?