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Report Designer not displaying

Last post 11-09-2015 11:29 AM by tlundy. 2 replies.
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  • 11-07-2015 1:48 PM

    Report Designer not displaying

    When I am editing a report and select "Open Report Designer" the pop up window goes blank.  I have tried this on multiple pages and report objects and it behaves the same way each time. 

    Is there a way to get this working?



  • 11-09-2015 11:07 AM In reply to

    Re: Report Designer not displaying

    Hi Tate,

    The Links contained within Method that open up the Report Designer are actually download links to install the program itself. The Blank Popup screen you are seeing is a download window, you should see a file called MethodReportDesigner.application being downloaded when the popup shows.

    To edit your reports in the Report Designer, you have to open them up directly in the Report Designer Application. After opening the Report Designer, you will need to open the report you are trying to edit by navigating to File > Open and entering your Method Account credentials.

    Thanks Tate!



    Ben Hargreaves
    Senior Support Specialist
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  • 11-09-2015 11:29 AM In reply to

    Re: Report Designer not displaying

    Thanks.  It turns out that McAfee was blocking your scripts on that page.  Of course, it notified me of that fact with a nearly invisible icon, but once I knew it what to expect I figured it out.  Thanks for the assistance. 


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