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Incorrect Unit Price on Quotes

Last post 10-28-2016 8:42 AM by fran. 2 replies.
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  • 10-27-2016 10:09 AM

    Incorrect Unit Price on Quotes

    Hi there, 

    I've posted this question before, but really didn't get any response...

    When I create a quote in Method:CRM the unit price is incorrect. But when I create the quote in QuickBooks, the unit price is correct. In fact, once the quote is created in QuickBooks... you can back to Method to look the quote up and it's still correct. So it appears to be working from QBs to Method, but not Method to QBs. 

    I've made sure it's not a syncing issue and have not seen any conflicts associated with this that I need to resolve. 

    PLEASE help! I've tried everything, but I can't figure out the issue. 

    Thanks! 

    -Justin

  • 10-27-2016 8:06 PM In reply to

    Re: Incorrect Unit Price on Quotes

    greetings

    I dont work for method by have you tried to disconnect sync then re connect? 

    John m

  • 10-28-2016 8:42 AM In reply to

    • fran
    • Top 25 Contributor
    • Joined on 02-07-2009
    • Mountain View
    • Posts 453

    Re: Incorrect Unit Price on Quotes

    Hi there,

    Are you able to review the estimate screen and see what field in Method the unit price is coming from?  Is this a custom screen? I suspect that is your problem.. and explains why when you generate in Qb it appears correctly. But when started in Method it does not. If you don't know how to customize the screen or view the code behind the screen, have Method look at for you. or one of the Method partners.  

    Fran Reed
    FreedUp Solutions
    Intuit Solution Provider
    Advanced Certified Quickbooks ProAdvisor
    Advanced Method Solution Provider
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