Method Community

Clients have been receiving the following message: The account name or portal name was not specified in the URL.  Please check the URL that was provided to you and try again. The message prevents the client from logging in.  Originally I thought it was only affecting clients who were using Safari, but today I had a client who was using ...

 Chad, I should have provided some better information the first time around. I attempted to clear all the conflicts on 6/2/12-  They reappeared. Our transaction history sync is set to 60 days.  We keep previous year information in our active QB file.  So the archiving had to do with all transactions prior to 12_31_10. I ...

I have 17,000 items to resolve.  Most say something like the following:  The record with identify of 'XXXXX-XXXXX' appears to have been deleted  in QuickBooks. Any chance this is due to archiving the QuickBooks database? Any way to delete them all together instead of 1 by 1?

Yes and No... Three payments have come through the portal Scenario 1 -my test payment. company email receives the 15 messages. My personal email (a Gmail account) receives "the email send failure alert" Scenario 2- a client pays-I receive no email to our company email. What did the client receive in this case? Scenario 3- a client ...

I ran a test payment through on online portal. The good news is that the online payment portion worked like a charm.  The bad news is I received the "notice of Payment received" email 16 consecutive times? I don' t believe I edited anything related to this message.  Any ideas?

Which screen and table- I used the customer table- Those fields were listed. So I naturally thought something might appear. I switched to contacts table and now see the information. Thanks. When I say multiple accounts: Let's say our client is Joe's World Wide Widget Company They have 10 properties, 5 of which where Joe is the billing ...

 I have added the Portal Password and Portal User Name to a screen.  I published the screen and those fields appeared as I expected they would.  However, when I select customers who I know have registered and have successfully logged in with a user name and password, those fields are empty. We would like to see this ...

I set up an action where everytime an email address changes an email is sent out to the appropriate person.  It works great!  What if the email address change occurs in Quickbooks?  The change obviously shows up in Method, but the text change from QuickBooks doesn't  trigger any action?  Is there a ...

 What are the existing credit card processors that Method is currently working with?  

  Kristopher, In regards to this issue, does Method support exchange or do we need to enable POP access?