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I appreciate Ashur's time on this issue as we were able to determine that this is a limitation of a multi-tenancy account.
Currently, users within a multi-tenancy account are not able to send activities between tenant accounts without access to those specific accounts.
My hope is that we awill eventually be able to restrict login ...
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Working in a multi-tenant account once again...
I have an Activity being created from the tenant account for a user in the main account via actions on a button.
When the tenant user only has access to the tenant account, it doesn't work. Some of the fields are not written to the Activity table (Assigned To, Status). I am ...
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Hello,
Anyone know of a way to copy reports between accounts?
I can see a few of my older custom reports in a new account...but not the one I need right now.
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It looks like that did the trick. I had to delete a field in a couple of tables to get everything to regenerate...seems good not though.
Thanks for your help.
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http://www.bestchoiceroofing.net/MethodErrors/Method_error.jpg
http://www.bestchoiceroofing.net/MethodErrors/Method_dataGrid.jpg
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I have a couple of screens where I am testing this - once is a customer list / data grid; the other is a test screen based on the Customer table with a simple dropdown and a few fields...
Here are a couple of screenshots.
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Started a new Method account for a new client - copying some screens from another account - having issues related to custom fields that I have never had in years of using Method...
I can add a custom field "EyeColor" for example (text, 100 chars) on the Customer table. However, when I try to modify or view the data, ...
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So far so good, taking quite a while to sync the backlog fo data, but no error yet.
I would expect a detailed explination at some point - lessons learned, and how Method will keep this from happening again.
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That's actually not much of an update. Would sombody with detailed knowledge please let us know what the problem is, and an ETA on when we might expect Method to be back online - or at least an ETA on a real update...
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Thanks for the update - and the feature request.
-Garrett
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