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  Unless you have the wonderful problem of a phone that’s always ringing, as a small business owner, you rely on your website to pull in new leads.  This is especially true outside of business hours.  So how do you get your website to be a digital version of your top salespeople?   Avoid these 3 common mistakes and ...

Rebranding a company is one of the most exhilarating and challenging aspects of running a business.  If you get it right, it brings an intangible aura to your business (think Apple).  If you get it wrong, it’s hard to fix and you won’t win as much business as you could have.  Strong brand = greater trust. For ...

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Web design sits at the intersection of art, technology and sales. And that’s a tough cross-roads because art is subjective, technology can be empowering while intimidating, and sales is the lifeblood of every business. Needless to say, good web-design plays a key role in a company’s brand identity and ability to drive more ...

 Last Friday we decided to try something new: a virtual pizza party with a few customers. “Virtual” because most our customers are in different cities from us. “Pizza party” because we sent pizzas to their offices at lunch time. And this little experiment lead to today’s 3 Things post: Surprising and Delighting ...

Last week Paul launched our new blog series “3 Things” by talking about his obsession with finding solutions and how this relentless focus on solving problems, for our customers and ourselves, has become part of Method’s DNA.    When I joined Team Method last month I was struck by how much Method’s value system ...