Method Community

Hi VLocke, I'm glad you have solved your issue! If you have any other concerns please feel free to call our support line at 1.888.925.6238 or through email: method@methodintegration.com Radwan

Hi Stephen, This is not something that we have seen occur before, I tried testing it out on my end but could not reproduce a similar error. Please try reaching the support team at 1-416-847-0400 or 1-888-925-6238. Thanks, Radwan

Hi Carissa, Yes that is possible in Method! With a Method Pro account you have access to Method Field Services which has time tracking ability. Method also has a report builder for you to create any custom report you would like. The times entered can also be synced with Quickbooks for calculating payroll.  Radwan

Value from row should work if you have a date column in the table. Try using "value from screen" and see if it gives you an error still.

"Action Sequence: 2" tells us that it threw an error when attempted to perform the 2nd action within the Action Set. It will help to get a little more info from you, what are the condition statements and what actions are being performed? Radwan

Hi Ben, First you must make sure that the select column of your grid is a link not a field. Next you must edit the actions for the select link, by default there will be a "set active record ID for screen" action already in place. Since you want to open the active record in a pop up you must add the "show screen in popup" ...

Hi TimHomer, Each customer you enter already has a unique number associated with it called the RecordID. To view this attribute, expand the Customers and Contacts grid to show recordID and EntityRecordID by clicking the gear on the bottom right and updating the grid. The recordID will correspond to a contact while the EntityRecordID corresponds ...

Please check to make sure the custom screen is added to the Mobile tab as a tab link. To do this go to the Customize --> Tabs than choose "Edit Tab Links....", from here you can add your custom screen. Radwan

Hi swm023, I am unable to duplicate this when tyring to log into Method via Mobile sign in. On your mobile device can you please sign in through the mobile sign in link located at the bottom right corner of the page. I've attached an image showing where the sign in is located.  Please let me know if the issue still occurs if you sign ...

Hi VLocke, Please check to see if the Method Integration Engine is up and running and your Quickbooks file is open. If the sync engine is working, the customer you are deleting most likely has transactions associated with it. Also, if the QuickBooks file is currently in Multi-User mode, QuickBooks will not allow customers to be deleted. If ...