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I'm not sure I understand your answer. To clarify - here's my setup: "Mobile Users A" tab Group "Mobile Users B" tab Group The standard "Mobile Users" tab group still exists. Do I need to delete this? Uncheck "Show" for all the screens in it? Each group (A or B) has 3 common ...

Hi Mike, If you have multiple Mobile tabs in the Mobile Users tab group this can happen if they contain the same screens.   - Adam

Yes. You can assign any Sort Order value to any series or occurrence. However, we currently do not have a default button to assign a Sort Order value to all of the work orders from a specific customer. I would suggest filtering your work order grid by the Customer that you would like to change and then manually changing ...

The drop-down box that contains the various tabs to select in the mobile environment contains 2 copies of each tab for managers (and above). Is there any way to get rid of this? I checked the roles assigned to one of the managers, for example, (using "Customize>>Users") and "Manager" and "Staff" were ...

We have a client that uses a CMS (CS Cart) to allow customers to purchase online. Is there anyway of publishing up to date inventory levels on the CMS using the API?

[quote user="Marcelo11756"] NEVER MIND, I GOT IT [/quote] Thank you for the update. If you can post your solution so that it becomes searchable, please feel free to reply with what worked. In most cases, if the screen is customized, this is just due to the way it was modified. -Angelo

Would it be possible to assign the sort order to the customer's name instead of the work order? That way every work order for that customer will have the same sort order

When you make any kind of change to an occurrence Method will break that occurence from the related series. Once the occurence is broken it will not update along with the unbroken occurences if you update the series. The reason for this is if you have changed ...

Thank you very much, worked like a charm!

Thanks Jennifer.  I'll add this to the ticket. - Adam