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Thank you, Maureen and Mortaza for your responses.  Unfortunately, I have not been able to resolve the issue.  I don't see any line that refers to adding to a table or field that I have altered and I don't really want to try changing something to see if it fixes this issue, only to break something else.   Can I call ...

Thank you!

Activities Thanks!!

I'm getting this same error, except on Line 80.  i don't get the error when entering an activity, just when I have the Schedule a follow up box checked and enter details into the follow up fields.   Insert Records Into Table Failed. A Dropdown field from the screen was not found. Please edit your actions to ...

I'm having this same problem and seeing the same HTML codes.  Is there a solution to this issue?? Thanks - Deb

We found the "missing" customer.  The name was first name last name and not as my colleague expected it to appear (i.e. Last name, first name).  Mystery solved - it was user error. Thanks for your help!

My apologies - I thought you were asking for our customer account name!

Full Synchronization Last performed Sep-28-2015 08:50 AM on Changes-Only Synchronization  Last performed Sep-29-2015 11:08 AM on The lead was converted to a customer on 9/26, so all indications are that it should have synced. Customer Name:  BensonEnt Method support account is activated. Thank you!!

We converted a lead to a customer in Method using the "convert to Cusomter" button on the Leads screen.  The customer now shows on the Customers and Contacts List in Method, but cannot be found in Quickbooks.  I've checked the Quickbooks/Resolve Conflicts screen (looking for the RecordID), as well as the Quickbooks ...