Method Community

Hi Dave, I added the same fields to those tables as type text since you never specified the field type. Here’s what I noticed: If you create a new sales order with data for both custom fields and save the sales order it doesn't seem to save the SOSerialNumber (custom field at SO line item) the first time you save the SO. You can ...

Hello again, so now my admin station running method looks like its running a Full Sync. This is the second time i've seen it do that within four hours. Neither I or my coworkers asked method to run a Full Sync, but it seems to be doing that. Its taking a long time to finish. Is there a reason why method is doing this on its ...

I created 2 new fields one each in 2 tables: 1.  "Sales Order"  table, fieldname = "Serialnumber" 2.  "Sales Order Line" table, fieldname = "SOSerialnumber" I populated fields.  When Method synced to QB, after the sync completed, both new fields remained, but the data in the ...

Hello all, just wondering why quickbooks doesn't close sometimes. It gives a message saying that method is keeping it open and that quickbooks will not close until method is closed. This doesn't happen with all the quickbooks, but it has been happening with one user enough to say that its a problem. We end up having to shutdown Method, ...

Ryan, Thanks for your reply.  Today of course it is working fine.  I was adding a new activity from the "New Activity" tab link from the Call Center Dashboard.... Fran

 The following response came in via e-mail: Thanks so much, I have noticed that it does speed up a little as you go along. I imagine I will have more questions as we go along. I really appreciate it. Thanks for all your help, Reed Reed, thanks for the update.

 Hey Mike, So I had our guys look into this and we have a bunch of questions for you, this will help us find out whats going on. 1, What steps did you take to cause this problem. 2, What are your software versions of: Outlook, Windows, Skype, Skype Outlook Add-in. When we tried installing skype we had no problems. 3, Have you posted on ...

 Hi Reed, Just want to add to my comments; screens used more often are quicker to load after their initial load, so don't worry too much if it takes a bit longer when you first log on to Method for the day. Once a screen is opened it stays loaded, so keep Method open and don't sign out frequently. This combined with IE8 or FireFox ...

 Hey Ottawa, Method uses a random port each time it connects, to setup a specified port range for Method, follow the steps below: a.    Navigate to the Engine Log folder.  If you are using Windows XP, the Engine Log folder is typically “C:\Documents and Settings\All Users\Application ...

 Hey Fran, What tab are you looking for your comments on? If you are entering comments on the "Case Description / Add Activity" tab, then you will find your new activity comments right above where your typed them in. If you are still having problems entering them, please let me know the steps you are taking. I will be able to ...