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  • Service Disruption — Spotty access to Method:CRM

    Our hosting partner is having traffic issues. We are being affected by a &#39;noisy neighbor&#39; issue, where another client that shares a portion of the cloud infrastructure with Method is experiencing a very high amount of traffic. Our hosting provider is actively mitigating the problem. Unfortunately this is causing some Method users to have ...
    Posted to Method:Classic General Q&A (Forum) by Method_Paul on 01-03-2015
  • Method: Classic Updates - Dec 17, 2014

    The following updates will soon be made live for users of Method:Classic.&nbsp; The following updates are planned for December 17, 2014. Improvement - Auto-Apply logic has been added for payments made through QBO. (Tickets 4863, 2982) Fix - QBO Payments in transactions tab in Customer screen shows the updated unapplied portion of the payment. ...
    Posted to Release Notes (Weblog) by Method_Paul on 12-15-2014
  • Method: Classic Updates - Dec 2, 2014

    The following updates are now live for all Method users as of December 2, 2014.&nbsp; The following updates are now live, as of Dec 2nd. Fix - Duplicate invoices created on QBO sync if an initial balance is set (Ticket 2813) Fix - Terms getting set to Date Driven on Save, during QBO Sync (Ticket 3906) Fix - Google Calendar not syncing from ...
    Posted to Release Notes (Weblog) by Method_Paul on 12-02-2014
  • Method: Classic Updates - Nov 17, 2014

    The following updates are now live for all Method users as of November 17, 2014.&nbsp; The following updates are now live, as of Nov 17th. Feature Request: additional shipping fields for submitting to Authorize.NET. (Ticket 2129) Fix - Sync Time is 5-6 hours off of the local computer time. This is for QuickBooks Desktop, when viewed under ...
    Posted to Release Notes (Weblog) by Method_Paul on 11-17-2014
  • Gmail Gadget - Maintenance tonight

    Method users -&nbsp; We plan to do a minor update of the Method Gmail Gadget tonight. &nbsp;The maintenance will be from approximately 9 PM to 10 PM, however, the expected downtime of the gadget should be only 5 minutes. The gadget needs to be updated to meet Google&#39;s new oAuth 2.0 specifications. &nbsp;You won&#39;t notice any difference, ...
    Posted to Method:Classic General Q&A (Forum) by Method_Paul on 09-29-2014
  • Re: !! Error Msg & Screens Not Loading: List builder, Existing Work Orders, Existing Customers...

    Ivana - can you please try again. We had to regenerate some of the pages in your account. &nbsp;It appears to have resolved the issue. We&#39;re looking into whether other users are affected. Paul
    Posted to Method:Classic General Q&A (Forum) by Method_Paul on 09-28-2014
  • Servers back to normal

    Thanks so much for your patience today. Earlier tonight we outlined a plan to migrate some of our affected services to a new environment, which we believed would take ~24 hours to execute. While we were pursuing this path, our partner RackSpace was also investigating a potential hardware issue. It seems that this hardware issue was the culprit ...
    Posted to Method:Classic General Q&A (Forum) by Method_Paul on 09-25-2014
  • Re: API Login Failure during Trial

    Hi Brad - yes the API should certainly work during the trial. When you use the link above, if you use the exact same user&nbsp;credentials to&nbsp;login, it should work just fine. But a couple words of caution: (1) Better to not use your email. Use your User Name instead. (2) Don&#39;t put anything in the SessionID in this case. &nbsp;Either you ...
    Posted to Method:API Q&A (Forum) by Method_Paul on 09-14-2014
  • Re: Method API to import an invoice but the inserted invoice is not syncing automatically

    Jason - SORRY! &nbsp; You need to use the SendToDesktop API call. &nbsp; What happens is when an invoice is created, it won&#39;t go to QuickBooks yet because it has no line items. But when you add line items, it doesn&#39;t know when you are finished. &nbsp;Calling SendToDesktop says &quot;I&#39;m done - let &#39;er fly&quot;. Paul
    Posted to Method:API Q&A (Forum) by Method_Paul on 05-29-2014
  • Re: Copying a screen from another account

    Mark - we don&#39;t have this on roadmap for the current version of Method, or the API. However, once the dust settles on all of our current projects (and you know....we&#39;ve got a lot on the go that have to get finished first), we can open this up for discussion.&nbsp; Paul
    Posted to Method:API Q&A (Forum) by Method_Paul on 05-10-2014
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