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Hello Marcelo11756, Here are some other actions that you can check to make sure if you entering them right.  Start Conditional Statement :  Value from screen : Change Price to = Type in : Checked Start Conditional Statement :  Value from screen : Price  Not equal to Type in :  Can you ...

Hello Mareclo11756, I have few questions, what exactly you are trying to achieve? Even you are able to change the price for the workorder, what if there are two or multiple line items in your workorder, for ex. If you have two line items $10 each totalling to $20. But through the new screen lets say you want to update the the price to $30, the ...

Hello Marcelo11756, Here's my asnwer. I tried to replicate the same thing on my account and it is working fine. So here is what I did, I added a TextBox object to the screen infront of the Change price to Checkbox object and then I added action to Update button. I have assigned the actions similar to the "Change Status" and ...

Hello DavidK, First of all,I apologize for the inconvenience. I am going to create a support case for you and our support team will reach out to you as soon as they can. We appreciate your patience. Have a great day! -Inder

Hello Jim, No, you are not missing anything. This is how the stock screen is configured where it does not allow you to add any comments in the follow up section. The reason behind this is once you set up the follow up, and if you click on the follow up activity, you can see the previous notes of the existing activities. Here is the link to the ...

Hello Jim, Here's my answer. If you want to create a future activity for the case you should use Schedule a Follow-up option. Let me explain in this way when you create a case on the basis of imcoming call, email etc, you create a activity for that. Since that activity(call, email etc) is already completed you do not set a future date ...

Hello Cameron222, Here's my answer. In order to achieve this, first create a Standard Web-to-lead form, and then on step 8 of 9: Edit Field Description, look for the formulas for Customer-Contact. Copy the formula and you can use this formula for populating First name and last name in your desired field. In the last line of the formula ...

Hello Jim, Here's my answer. First of all Duration is displayed in "minutes" and as you mentioned that activity you set is a future activity that is why the negative duration represent the minutes left to do the Activity. For eg. if it is showing -60 under duration column it means you have an activity due in 60 ...

Hello Blake C, I am glad to inform you that the issue has been fixed, please test it on your end and let me know if there is any issue.  We have test it on our end and it is working fine.  Have a great day! -Inder

I am glad it is working for you. Let me know.