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QuickBooks error message: A custom style must be set on this transaction

Last post 01-30-2019 10:27 AM by Laks_Method. 4 replies.
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  • 01-09-2018 4:08 PM

    QuickBooks error message: A custom style must be set on this transaction

    Hello,

    Has anyone run into this error before?

    "QuickBooks returned an error when adding/modifying a accSalesOrder record. The error was: There was an error when saving a SalesOrder.

    QuickBooks error message: A custom style must be set on this transaction."

    I thought it might have something to do with the templete in Quickbooks, but the transaction won't transfer over so there's no way to adjust it...

    I apprecaite any advice you can give!

    Thank you,
    April

  • 01-09-2018 4:30 PM In reply to

    Re: QuickBooks error message: A custom style must be set on this transaction

    Hi April,

    Hmm thats a strange one, dont believe I've ever seen that error before!

    I'm looking in your account at the moment and it appears the conflicts have disappeared. Are you seeing this error, or any errors at all on the Sync engine itself?


    Thanks April!

    -Ben

    Ben Hargreaves
    Senior Support Specialist
    Method:CRM
    b.hargreaves@method.me
    Toll Free: 1.888.925.6238
    Local & Overseas: 416.847.0400
    Fax: 416.640.6027
  • 01-10-2018 4:37 PM In reply to

    Re: QuickBooks error message: A custom style must be set on this transaction

    Hi Ben,

    I believe that they were doing a full synch and the conflicts temporarily disappeared , but have now come back.  I will ask my manager to check the synch engine in the morning but I do believe they show there as well.  

    Have a great night!

    ~ April

  • 01-30-2019 10:06 AM In reply to

    Re: QuickBooks error message: A custom style must be set on this transaction

    April,

    I know this is a year old, but were you able to resolve this issue? I'm experiencing the same thing and was wondering if you had any insight?

  • 01-30-2019 10:27 AM In reply to

    Re: QuickBooks error message: A custom style must be set on this transaction

    Hello Erin,

    Our support team should be able to assist you with this. Please email support@method.me with your Method Account Name.


    Laks Sahayaprasath
    Product Manager
    Method CRM
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