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Method Portal change (HTTPS vs. HTTP)

Last post 03-23-2012 5:34 AM by LaCrews. 4 replies.
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  • 03-20-2012 4:52 PM

    • rbsom
    • Top 500 Contributor
    • Joined on 01-24-2012
    • Posts 18

    Method Portal change (HTTPS vs. HTTP)

    This pertains to another post but is a different subject. So I decided to post it here. 

    Mark and I fixed the method portal (error 2020) but now customers are complaining that they can no longer see the "HTTPS" in the address bar when they pay online. I believe this is because we recreated the credit card portals w/out the "Security" feature in Quickbooks. Can we fix this problem? I would like customers to know that things are secure and thus it would be nice to have them be able to pay via an HTTPS portal. 

    Thx,
    Aaron
    Rock Band School of Music 

  • 03-20-2012 6:33 PM In reply to

    Re: Method Portal change (HTTPS vs. HTTP)

    rbsom - portals, by default are https, for the exact reason the users are complaining about.

    When you give them a link to sign into the portal, is that link https or http?

    Also, if you edit the portal under Customize > Portals, what option do you have set for Step 6?

    Paul

  • 03-21-2012 6:56 AM In reply to

    Re: Method Portal change (HTTPS vs. HTTP)

    Answer

    Aaron

    This has to do with the way you are presenting the portal.  Currently,  you are presenting the portal as a iframe within a lightbox. For the customers to see this as https you'll need to use https for your site.

    The quickest way to solve this is to have the portal open in a new window rather than a lightbox.

    Mark Crews
    Cloud Consultancy
    Principal and Developer


    • 2012 MethodCRM Partner of the Year

    • 2012 MethodCRM Community Excellence Award

    • 2011 MethodCRM Community Excellence Award


    Visit our website to find out about our training, support, and customization services.
    website: cloudconsultancyllc.com
    blog: cloudconsultancyllc.com/blog/
    ph: 434.326.1601
    e: support@cloudconsultancyllc.com

    What is Method?
  • 03-22-2012 6:00 PM In reply to

    • rbsom
    • Top 500 Contributor
    • Joined on 01-24-2012
    • Posts 18

    Re: Method Portal change (HTTPS vs. HTTP)

    Oh ok, how do I do that? 

     

    Aaron

  • 03-23-2012 5:34 AM In reply to

    Re: Method Portal change (HTTPS vs. HTTP)

    This is something that your web developer will know how to do?

    Mark Crews
    Cloud Consultancy
    Principal and Developer


    • 2012 MethodCRM Partner of the Year

    • 2012 MethodCRM Community Excellence Award

    • 2011 MethodCRM Community Excellence Award


    Visit our website to find out about our training, support, and customization services.
    website: cloudconsultancyllc.com
    blog: cloudconsultancyllc.com/blog/
    ph: 434.326.1601
    e: support@cloudconsultancyllc.com

    What is Method?
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