Method Community

I have created a html email template. I need to know where to upload the images and how to reference the path in the img src tag.

Hi pjcoggins,

We don't host email template images on our servers. What you would need to do is host the image(s) on your own server then include the absolute path in your email template which would look like this: <img src="http://www.yourserverdomain.com/yourimagefolder/yourimagefile.gif">

- Ashur

I changed the src to "http://mysite.com/images/myimagefile.gif" as suggested and it displayed in the email template just fine. I sent a test email and the images did not display in the sent email. Any suggestions?

Patrick

When you're editing your template click the HTML button on the form toolbar, then insert your link using the <img> tag where you want to place it. I just tested it and it's working correctly in the received email.

- Ashur

Thanks for the assistance Ashur. I have done as requested and the results are the same. The images show up in the template correctly but the test email does not show them. The following is the <img> tag code I used in the template:

<img src="http://www.pjcbusinessconsulting.com/images/PBYLogo.jpg" alt="Paradise Backyards Logo" />

- Patrick

I just used your <img> tag in my own email template and it worked as well. Not sure why it's not working for you, are you able to see images from any stock email templates? Try using the November version of Method; Go to the Method sign-in page and click the Switch to the November version link on the bottom of the screen. If it's still not working for your then enable your MethodSupport user (Customize > Users > click the Active checkbox next to the MethodSupport user), then send me an email with your Method Company Account name (not user name).

- Ashur