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New computer - Can't restore Method Sync

Last post 09-29-2009 8:23 AM by Anonymous. 3 replies.
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  • 09-28-2009 4:02 PM

    New computer - Can't restore Method Sync

    Reply Contact

    My computer died and I had to purchase a new one and move all my apps over.  What can I do to restore the sync?

    Tried to de-install and re-install and something is still wrong.  Getting this message.

    Method Push™ status: Disconnected on 0.0.0:0 since 9/28/2009 2:35:35.

     

    Thanks

     

    Michele

  • 09-28-2009 4:17 PM In reply to

    Re: New computer - Can't restore Method Sync

    Reply Contact

     Hi Michele,

    In Method go to the QuickBooks tab then click on Reset for "Computer to Sync with:", then do a full sync and let me know if that works.

  • 09-28-2009 5:15 PM In reply to

    Re: New computer - Can't restore Method Sync

    Reply Contact

    Hi Amanda

    This is the message I get after reset "computer ..." and full sync - The Method Integration Engine on your computer is currently disconnected. No synchronization can be performed until the Method Integration Engine connects to the server.

    Michele

     

  • 09-29-2009 8:23 AM In reply to

    Re: New computer - Can't restore Method Sync

    Answer
    Reply Contact

     Hi Michele,

    In that case since it is a syncing issue, you can call in and one of our Business Consultant would work with you over to phone to resolve this.
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