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How come "Save & Email" button has disappeared from my create invoice screen?

Last post 08-14-2014 1:47 PM by Method_Cian. 1 replies.
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  • 08-14-2014 12:56 PM

    • mikef
    • Not Ranked
    • Joined on 08-13-2014
    • Posts 5

    How come "Save & Email" button has disappeared from my create invoice screen?

    For some reason there is no longer the option to saveemail the invoice from method. I've gone into customize the screen and the "save & email" button is even there, but when I create an invoice the button is gone. why?

  • 08-14-2014 1:47 PM In reply to

    Re: How come "Save & Email" button has disappeared from my create invoice screen?

    Hi Mikef,

    On the stock screen Save & Email becomes visible and replaces the Save & New button when the Email notification when saving? box is selected. It remains hidden if it is not selected. This is done with the actions in the screenshot below:

    Actions for Email notification

    Does Save & New appear on the screen?

    If Save & New is visible it may indicate a problem with the actions on the Email Notification when saving? box.

    Below is what usually happens:

    Screen shot of box

    If this is an issue with the stock invoice screen you may want to call support - 1-888-925-6238 x2.

    I hope this helps.

    -Cian

    Cian Geoghegan
    Community Support Specialist
    Method Integration
    c.geoghegan@method.me
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400 ex.778
    Fax: 416.640.6027
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