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How come "Save & Email" button has disappeared from my create invoice screen?

Last post 08-14-2014 1:47 PM by Method_Cian. 1 replies.
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  • 08-14-2014 12:56 PM

    • mikef
    • Not Ranked
    • Joined on 08-13-2014
    • Posts 5

    How come "Save & Email" button has disappeared from my create invoice screen?

    For some reason there is no longer the option to save & email the invoice from method. I've gone into customize the screen and the "save & email" button is even there, but when I create an invoice the button is gone. why?

  • 08-14-2014 1:47 PM In reply to

    Re: How come "Save & Email" button has disappeared from my create invoice screen?

    Hi Mikef,

    On the stock screen Save & Email becomes visible and replaces the Save & New button when the Email notification when saving? box is selected. It remains hidden if it is not selected. This is done with the actions in the screenshot below:

    Actions for Email notification

    Does Save & New appear on the screen?

    If Save & New is visible it may indicate a problem with the actions on the Email Notification when saving? box.

    Below is what usually happens:

    Screen shot of box

    If this is an issue with the stock invoice screen you may want to call support - 1-888-925-6238 x2.

    I hope this helps.

    -Cian

    Cian Geoghegan
    Community Support Specialist
    Method Integration
    c.geoghegan@method.me
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400 ex.778
    Fax: 416.640.6027
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