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Method Community » Method Alpha and Beta Testing » Method Beta General Q & A » Fixed and resolved issues » Why does my session keep expiring?

Why does my session keep expiring?

Last post 02-04-2015 2:50 PM by Method_Greg. 5 replies.
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  • 11-20-2014 3:22 PM

    • Matt
    • Top 10 Contributor
    • Joined on 11-03-2008
    • Posts 877

    Why does my session keep expiring?

    Reply Contact

    Using Chrome incognito, I can't seem to work in Method for more than 20 minutes without getting botted because the session expired. What is causing this?


    Matt Raiser

    Founder,



    www.techinthefield.com

    matt@techinthefield.com

    219-221-9500



    ~ Method user / partner since 2008

    ~ Over 15 years field service experience

    ~ 2013 Method Partner of the Year

    ~ Degree in Computer Science





    Creator of:


        

  • 11-20-2014 3:48 PM In reply to

    • mahlonf
    • Top 10 Contributor
    • Joined on 09-28-2012
    • Stevens, PA
    • Posts 879

    Re: Why does my session keep expiring?

    Reply Contact

    Matt, I'm having same issue and not using Incognito

    Mahlon L Fisher
    Computer Bookkeeping Solutions
    www.combooksolutions.com

  • 11-21-2014 10:43 AM In reply to

    • mahlonf
    • Top 10 Contributor
    • Joined on 09-28-2012
    • Stevens, PA
    • Posts 879

    Re: Why does my session keep expiring?

    Reply Contact

    It is a bit bumpy this morning...

    Mahlon L Fisher
    Computer Bookkeeping Solutions
    www.combooksolutions.com

  • 11-21-2014 1:31 PM In reply to

    Re: Why does my session keep expiring?

    Reply Contact

    Hello Matt and Mahlon,

         Can you let me know what it says when the session expires?  It sounds like it is not dependent on any one action in Method.  I will move the forum post to Known issues and can create a ticket.  If you notice anything about the session expiring, let us know.  We need to narrow the issue down some more.

    Greg

    Greg Bilous
    Community Support Specialist
    Method Integration
    g.bilous@method.me
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400 ex.756
    Fax: 416.640.6027

  • 11-21-2014 3:29 PM In reply to

    • mahlonf
    • Top 10 Contributor
    • Joined on 09-28-2012
    • Stevens, PA
    • Posts 879

    Re: Why does my session keep expiring?

    Reply Contact

    It simply takes me to the login page.

    It hasn't been consistent enoughthat I could reallydetermine a pattern. Think I got bumped 3 or 4 time this afternoons. 

    I am now in Method new ALL the time. Can do most of my routine day-to-day stuff with the apps I have. For other special things I go into classic.

    Mahlon L Fisher
    Computer Bookkeeping Solutions
    www.combooksolutions.com

  • 02-04-2015 2:50 PM In reply to

    Re: Why does my session keep expiring?

    Reply Contact

    Hello Matt and Mahlon,

       There has been a fix implemented for this.  You shouldn't be experiencing sudden logouts anymore.  I've been in Method:New the last week or so and haven't experienced it.  I'll mark this thread as resolved.

    Have a good day,

      Greg

    Greg Bilous
    Community Support Specialist
    Method Integration
    g.bilous@method.me
    Toll Free: 1.888.925.6238
    Local and overseas: 416.847.0400 ex.756
    Fax: 416.640.6027
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